Unfortunately recently I get the issue lot people already have, that is I'm not able to save file from Turbotax.
I don't know when it's happens. At first, I create tax return file, and extract info from old tax file, input new year W2, and "save file" workst at beggining.
Suddenly, one day it doesn't work, maybe due to win10 update? I don't know. I tried lot method. First, the directory is good to access, either HDD or SDD, I could read/write file using others software. Also it's not USB drive.
I also tried "Controlled Folder Access" setting, but it doesn't work no matter on/off.
Finally, I find one work around and it works for me. That is "use Turbotax default directory", which is "C:\Users\XXX\Documents\TurboTax", "XXX" is your account name.
I'm used to save file to others partion such as D:\ or E:\ and don't like to save file to C:\.
Hope it could help people have same issue with me.
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I strong encourage Turbotax SW engineer to investigate such kind issue. Save file to disk any path is a very simiple and basic application operation. I don't know why there may have such kind issue, which make people frustrated.
Hope it could resolved next year return. Otherwise I had to look for other tax return software.
