Get your taxes done using TurboTax

With the Desktop program, select the State Taxes Tab along the top of the screen 

The first screen should say:

"Let's work on your state return" 

Select Continue

This is where you should see the message

"You Are Not Required To File a State Return" (if you only said you lived in Florida) 

Select "Choose Another state" 

If you purchased a state return in addition to the federal, that state return should be found/chosen there.  

I believe you might be charged again to e-file that state return. As Tax experts, we don't get that kind of information about the product. 

If you are still having a hard time finding the state return, continue your question and we can try to send you to a Product Support expert who may know more about this type of problem.