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Get your taxes done using TurboTax
To solve this problem, I first downloaded App Cleaner 2 for Mac. I used it to uninstall Turbotax Premier 2020. It uninstalled Turbotax and asked if I wanted to delete The associated files. I said yes to delete all 2020 associated files. I then reinstalled Turbotax using the cd. Since then, on newer Turbotax editions, I will often get a message that says something went wrong.....send info to Turbotax. I ALWAYS UNCHECK THE BOX THAT SAYS SEND TO TURBOTAX, nd then all appears to be OK.
I am not sure what is going on, but this works for me. I think Turbotax installs some file that causes a problem. Hope this helps.
‎February 26, 2023
9:16 AM