When I try to import from it's deductible, I can an error that the account doesn't exist but I am able to log in and view my entries using the same username and password.

Why will TurboTax Deluxe not let me import from It's Deductible?  When I enter my username and password in TurboTax, I get an error message that the account doesn't exist or is not found.  I know the account is still active because when I use the same username and password on the website, I am able to log in and view my entries.