Yes, you're absolutely correct...
What is most important is that, dare I say it trying my best to be diplomatic and kind, the administrators at TurboTax should stop being so sadly lackadaisical and obviously lazy. That's not to say that everything including adding this form is snap-your-fingers easy.
Nonetheless, the effort to completely make their product the best is worth every ounce whereas the clear attitude that "there aren't enough people using it to make it worthwhile" is exactly what destroys companies, no matter how big they are.
This attitude is exactly the basis of socialism and communism. Furthermore, this innocuous, not innocuous, thought process is exactly what destroys the capacity of any group to be their best, except under the threat of personal injury. Therefore, if TT doesn't do it even for a group of us who are being honest to aim to submit all requested forms, then they have fallen to this destructive path and exactly what our forefathers warned us about tyranny and its eventual outcome, exactly as little children do because its work. Ironically, isn't that what we pay TT for?
TT, I was the President and CEO of a publicly traded company and have seen this first hand. It isn't the right thing nor a good choice. I hope I can convince you that it would be well worth your time and money to work with me and/or others to become better, if not the best, before relinquishing yourselves to the eventual self-destructive outcome we see on the horizon.
Thanks for reading my/our input, your understanding of these points, and I truly would be interested in helping you and look forward to being contacted by you toward helping you continue to build a better end product and increasing customer value and satisfaction.
All the best,
Dr. Ryan
