To do my current 2022 return, I needed to first update my previous returns and carry the data forward. The IRS required me to amend my 2019 return. To do so, I needed my 2018 data file corrected, so I had to re-import my 2018 TurboTax .tax file. So I installed my 2018 TurboTax Premier on my computer and downloaded updates but the program refused to download my Massachusetts tax forms. Without those, the program would not even let me work on any part of the 2018 return nor save it... the program would get stuck. I spent almost 2 hours with a friendly Intuit representative on the phone, but we were unable to simply download the state forms I had previously paid for. If you have to reinstall a previous years version, Intuit will not help you reinstall the program you bought if it is older than 3 years even though you simply want to download the forms you paid for. Since I've been a TurboTax customer for 25+ years, I am utterly fed up with this lack of support. All they have to do is provide the same state forms they previously provided that I paid for. It is not even possible to download and save those locally so you can reinstall and use TurboTax. I'm fed up with Intuit and TurboTax and will be switching to another tax software. Anyone have any help?
