Get your taxes done using TurboTax

Unfortunately there is only an automated voice that does not help. Is there a way that I can speak to a real person about this? I called the MN Department of Revenue and they stated this was an issue with TurboTax, not the state. I feel like it is not fair to have to pay additional money to speak to a real person when it is not my fault this is happening. Are there any other available resources? Thank you!