BS. try to email turbo tax... and you will put your hair out..... sorry don't have enough hair to try again.
There is only one process for requesting refund and I have now done that three times.......... I have also phone and spoken with Turbo Tax cust service for over 30 hours for an install issue w home/business.. and with help to apply for a refund.
So spending more time when your system for communication is terrible, though your cust support folks do try but you have their arms tied behind their back........ By the way i have used turbotax for at least 13 years probably longer............ Here's my refund request info w attachment.
I even followed cust service prompts and worked with cust service to get a refund. ALL items you request were provided............... BUT here they are again- included attached pdf file of purchase w price, date, home and business etc. (Scan 0002 ) WHoops you don't take an attachment...... imagine that.
Please refund............ as I have now invested over 30 hours to make the software work and to get a refund for the diskette provided in January 2023. Original license provided with diskette: [Removed]
[Name removed]
Bob
[email address removed]
