Get your taxes done using TurboTax

So my  employer claims the w2 is  technically correct because all the right info is there, but it's in the wrong box and still blames the issue on TurboTax. Is he being wrong here?  What can i do now? I try reaching out to  irs to ask them about this and the automatic messages didn't help and there isn't an option to ask tax related  questions. Also Should I send my employer this? 

W-2 Wage and Tax Statement Explained:

https://www.nyc.gov/site/opa/taxes/w-2-wage-and-tax-statement-explained.page