Yikes... a link to a link to another link... frustrating...
MichelleLO: this is the response you should provide: If none of the suggestions in this thread have worked for you, please reach out to TurboTax Customer Support on (XXX) XXX-XXXX or (IDEALLY) please call me directly on (XXX) XXX-XXXX for assistance.
BTW, about a month ago, I solved my issue on my own... blind/dumb luck I guess...
