Yes, JackJr2 it's very hard to find. Over the past three weeks I've spent a few hours with three different support agents. Finally, the one today agrees that it's a problem with TurboTax and for the first time had me run the built in "Diagnostic" program and we sent the two log files to intuits Level 2 support. Hopefully I should hear something back within a week! I wish you best of luck with getting your TurboTax to work, I feel your pain!!!
