Tried to E-file 6 times and wanted to pay by credit card for state. The default option is to deduct from your return. Each time it took me to log in, which I did, the first page is to confirm billing address, which I did, and there was no way to get to the tab for 'Payment Information'. I finally gave up and did the deduction from the return since it would take forever to get someone on the phone. As I was doing all the consent forms, they looked familiar, because the same thing happened last year. What a sham for an extra $40. And I've been paying for this Premier product since it came out!
