TurboTax will not auto update and therefore will not check for errors on my return. (I did do manual installation of update.)

I am using TT Deluxe for 2022 (from a CD). The program will not auto update. I have been all through the suggestions for this and have spoken by phone with TT support. I have given up on auto update, but have installed the latest update manually. The program will not check my return for errors without auto updating. How can I get around this problem and get the program to check for errors?