We can look into the calculation issue you are having if you would like to provide the diagnostic code, as AliciaP1 said. You can follow these instructions to get the token and reply to this thread with the code.
Here are the instructions:
At the top menu in the black line at the top of the page, go to Online.
- From the menu, select Send Tax File to Agent.
- You will see a message explaining what the diagnostic copy is. Click Send, and then you will get a Token number.
- Reply to this thread with your Token number. This will allow us to open a copy of your return without seeing any personal information.
We will then be able to see precisely what you are seeing, determine what is going on in your return, and provide you with a resolution.
@csanford2
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