If you are using a VPN, try turning that off. For me, I made sure I was able to log into my Schwab account w/ my credentials, then logged off. Also, make sure you are able to log into the Turbo-Tax secure service as I had to reset /create a new password from the one I used last year. With those changes and using the Internet Explorer as my default browser, it work like last year.
What is funny, I had the same configuration last year w/ my Brave Browser and it worked fine. I did talk to a 'live' customer service rep who was helpful w/ some tips but I never needed to call back as I resolved the issue.
Yes, I would NEVER input the report manually as there are lots of transactions. I suppose I could have entered the totals manually but would have had to enter all the Buy/Sells which would have taken hours.
