Get your taxes done using TurboTax

I paid for self employment turbo tax last year even though I didn't have any self employment listed.  It cost me like $400 and I asked for a refund, and wasn't able to receive it from Turbo Tax.  I am trying to figure out how to downgrade to the basic version for my two W-2s (super simple tax forms).  I cannot find a clear answer about how to downgrade and after 8 years of using Turbo Tax, I'll be moving onto a new product.  This should be much easier because people clearly move between self-employed and working for an employer from year to year.  It seems to be bordering on unlawful misrepresentation.