It is frustrating, but I'm not sure there is no excuse. Why would they intentionally postpone releasing it when they know customers are waiting for it?
Isn't it much more likely that it is something beyond their control? Something like waiting for IRS approval of their forms every year? Just because the form is released by the IRS doesn't mean it is approved for e-file by each individual software implementation.
I'm going to go with the IRS is overworked and Intuit is just as frustrated as you that they have to push back the release date of this form, especially when they know many customers are looking for alternative solutions because of the delays.
It is a business, of course they care. How can they maximize profit on a product if they truly don't care/ My two cents. If I had to choose an entity that didn't care that much, it would be the IRS, not Intuit.
