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I'm encountering a similar problem.  I'm unable to sign-in to Intuit from the desktop application from the File menu on the app's ribbon or when I attempt to download 1099 data while using the desktop application.  In all cases, the Intuit pop-up window remains a blank white box or it is greyed out, i.e., I can see it but it's opaque.  The sign-on gives me the option of sign-in or register for a new account.  Nothing works.  I can sign-in to Intuit via a web browser with no difficulty.