I purchased and downloaded TurboTax Home & Business 2022 for Mac. The software seems to be working fine. However, I am running into problems when I attempt to download the state product within TurboTax 2022. When I click on the download button next to "OH Not Installed" in TurboTax 2022, it asks me to choose the state I want to download. I click on Ohio and "Next" then I get a screen that says "Let's download your Ohio state product". When I click "Continue" it shows a blank white screen. The only button shown is "Close" in the bottom right corner. I cannot find a way to download the state product.
I have tried downloading the state product in TurboTax 2022 several times with no success. I have also tried reinstalling TurboTax 2022, but that doesn't seem to help either. I keep getting the blank white screen when I attempt to download the state product. I need a way to download the state product so that I can complete my state tax return. Please advise.
