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Get your taxes done using TurboTax
I have made phone calls to TurboTax twice today totaling over an hour in support phone time. I have shut down my laptop, reset my wifi, cleared my cache/cookies/history, I've tried different cards, I've triple checked everything I'm entering, etc. and I am still receiving the "unable to authorize card" error message mentioned by the original poster. I don't want to have the amount deducted from my refund because that's an additional and unnecessary expense when my cards work just fine everywhere else. I've been trying to file for over a week now, and I haven't been able to because of this error message. The woman I spoke to last was at a loss because she had me do everything she knew to resolve.
‎February 18, 2023
12:46 PM