donskise
New Member

Get your taxes done using TurboTax

Just want to note that this behavior is very confusing. It seems I "registered" TurboTax online free product when I tried to print my forms, but I didn't realize I won't be able to edit it after that and I didn't get any warning about it. Now when it turned out I need to update original forms (not fill in an amend), I'm not able to, also not able to clear and start over.

 

Well, it's nice we at least have a workaround (opening a new account), but it seems ugly. What is the reasoning behind this behavior? Please, consider restricting the number of "starting over" attempts instead, or even charge subsequent attempts, or whatever, as now I have to abandon my current account which I won't be able to use in future which makes me upset.