I have been trying to get this fixed for 2 days please can someone help me Can someone please help me on my returns being regeted

Form 8862 must be present in the return with Child Tax Credit/Additional Child Tax Credit/Credit for Other Dependents Claimed Indicator checked. The e-File database indicates the taxpayer must file Form 8862 to claim Child Tax Credit or Other Dependent Credit or Additional Child Tax Credit after disallowance.