Anonymous
Not applicable

Get your taxes done using TurboTax

I'm having the exact same issue. I run into the login screen where I can't enter my account information. This happens when I go to "File" then "sign in". Also happens when I go to the screen with "let us enter your investment information." I choose import and then Fidelity INvestments. I choose "sign in." I see the sign in form. Yet, I can't enter any text in the user id nor the password. 

 

I've tried all of the troubleshooting steps in this thread and they haven't fixed it.