Some E*Trade accounts are importing properly, others are not

I have 7 accounts in E*Trade (5 custodial accounts for grandkids, a "college fund" and a general investment account.  Three of the custodial accounts are importing properly but the remaining 4 accounts are not being imported.  I experienced a similar situation with Fidelity. I have 2 accounts; one imported properly, and the other did not.  Any suggestions?  I typed in the missing Fidelity account but have no interest in manually entering all of the data from 4 different E*Trade accounts.