"Look carefully." How many times have we heard this? Like it's our fault. We haven't been looking hard enough. Yet year after year people keep complaining about this usability issue, and many others, and nothing gets fixed. Is it that complaints about bugs in the user forum don't get forwarded to the people who can fix them, or do they just choose to ignore them? Is there a better place to report bugs in the website and the software itself? Is Intuit really okay with having users pay for their software, inputting their data, and then not being able to file their taxes because of a bug that doesn't show up until the filing process?
Serious question: what is wrong with this company?
