In order to assist you further, we will need to obtain a bit more information. First, have you confirmed that the primary taxpayer's name matches the account holder's name for Credit Karma? Also, may I ask what version of TurboTax you are using? Online/App/Desktop? If you are using the Online version, which internet browser are you working in? Please post any additional details here in the thread and we will be happy to help you.
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