We received two CP2000 letters from the IRS in the last four months concerning our 2020 return. We responded as requested and spoke with IRS representatives. Our turbotax return is correct, and documents were mailed USPS not e-filed. However, the IRS is reporting from electronic transcripts which read very different from our turbotax documents that we MAILED IN. For example, we filed married jointly not single. The IRS reported tax data is erroneous as well. We have explained and verified the correct information twice now. Today we spoke again to the IRS agent and were advised to reach out to turbotax for assistance and re-send our documents. Can you explain this discrepancy or assist us in correcting the erroneous transcript the IRS is using?
Thank you for your consideration.
