Rinan
New Member

File transfer from Fidelity not working

Using TT Premier for 2022 loaded on a Win11 system.  Tax file import from Fidelity not working.  When request for import from Fidelity is started,  a new child window is presented, but it is blank.  Have tried three different browsers with pop-ups and scripting enabled.  Also tried the same process using a Win10 system.  This time logon to Fidelity was possible, but although TT software indicated that file data was transferred, nothing happened and I could not get back to the TT software screen.  All requested files are available from the Fidelity site, so that's not the problem.  Manually entering this data is not a solution.  The software is supposed to do this.  It has in the past.  Somewhere along the line it was broken.