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i am having the same problem.  I was out for surgery and recd the w-2.  i put in the ein#, when putting in the control number, which you have to, it is saying not valid.  I am typing it in exactly the way it is printed on the w-2 and still invalid.. what do i do next? do i have to report it if it still gives me problems?  i called in and the person helping me didnt understand what i was saying and said i was doing it wrong.