Does the 1099-INT cover multiple accounts on one form, and if so, is there a text page of instructions in the middle of it? As an example, I know some users in past years have had trouble with Ally Bank when they had multiple accounts on one Form 1099-INT. From what they have reported in the past, it sounds like Ally has a text page of instructions/information interposed on the second page, and then their form continues with additional accounts, and a total combined summary at the end. So it sounds like TurboTax imports the first page OK, then balks when it gets to that page of instructions and doesn't know what to do after that and doesn't make it to the combined info summary. There may be other institutions where it encounters a similar problem.
Addendum 2/12/2023 at 1:35 AM Pacific:
I just noticed you have a second thread where you mentioned Marcus Bank. I've seen a report by another Marcus accountholder who had a similar problem that he feels is due to the interposed text page. Here is his post:
https://ttlc.intuit.com/community/taxes/discussion/re-do-you-have-more-than-one-account-if-you-can-t...
