romy007
New Member

When trying to update, I get the error message : Error writing to file: 1040_22.xxxxxx.rbf. Has anyone else experienced this problem and/or have a solution?

Last year and this year my TurboTax will not install updates.  I have to completely uninstall the program and then reinstall it to get the latest version of the program.  When trying to update, I get the error message :  Error writing to file: 1040_22.xxxxxx.rbf , where xxxxxx is a series of number and letters that changes each time I try to update.  Apparently, this file is protected by the system and I have tried every way I can to have the system allow writing to this file, but to no avail.  TurboTax next retries to install the updates, but then tells me there is a 'Microsoft Installer Error: 1310'.  Has anyone else experienced this update problem and does anyone have a solution?