There are a few suggestions above in regard to your matter. Please also take note of the dates ShirlynW posted depending on which form you are trying to import. Please see the Help Article here that provides troubleshooting steps for importing. The instructions mention Schwab but that is just to serve as an example.
If this doesn't resolve your issue, please post back here in the thread for further assistance.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
