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Get your taxes done using TurboTax
I apologize your response was not replied to. I just reviewed the thread and do see it above.
I agree that a fresh download could help resolve the issue. In order to do that, you do need to contact support. That would involve that dreaded elevator music you mentioned. I hope your wait is not too long today. If you do not get the issue resolved, please let us know.
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‎February 9, 2023
9:16 AM