Get your taxes done using TurboTax

I went to accounts.intuit.com, logged in, and chose the Products and Billing tab on the left side of the screen. At the bottom of your list of product purchases, there is a blue “Request or Track a refund” link, which takes you to a series of screens where you identify the purchase you want a refund for and enter reasons and details. After you submit it, you’ll get a case number on the screen and by email.