I cannot speak to everyone else’s experience, but I was able to e-file through HRB last night and my return was accepted ***by the IRS*** within minutes. I was able manually subtract the non-passive income on line 4b and got exactly the same refund number that TurboTax calculated — and for less than half what I paid for TurboTax SE with the same audit support benefit. As a near 20-year Intuit customer, multiple products, not how I would have chosen to do it, but I’ll take it over filing paper and waiting 8 weeks or more for a refund while hoping no one steals my identity in the meantime. I have requested and been denied a refund from Intuit since they didn’t let me make an informed choice about paying to e-file when there was a known issue at least a week before I attempted it. Very poor showing for TurboTax software and customer service, in my opinion.
