After many years of using the free version, I upgraded to a paid Mint account, hoping that a paid Mint subscription would provide better customer support. Do not bother; it is not worth it, paid or free. I am disappointed with Intuit's lack of support and cannot continue to waste my valuable time asking Mint for help, only to have them blame USAA.
I tried working with USAA is just as frustrating - with no resolution. At the same time, I appreciate the follow-up calls from USAA and the personal letter they sent to me. Unfortunately, the issue remains unresolved; frankly, I do not care why it is happening pointing fingers and taking no responsibility is unhelpful.
Whoever marked this issue as SOLVED by Mint should be terminated for their ignorance.
