The rejection code you are getting is related to the prior year's Adjusted Gross Income (AGI) that was entered. You received the rejection because the AGI entered did not match the Illinois Department of Revenue. You will need to verify the AGI with your 2021 return. If you amended or received a correction made to your return notice from the Illinois Department of Revenue, you will report the most recent AGI.
To correct your AGI in TurboTax, you will follow these steps:
- Select the File tab and continue until you reach the screen that says To continue, select the options below.
- Enter your corrected AGI in Enter last year's AGI here.
- Select Continue and follow the screens until you re-transmit your return.
If you are unsure of what your prior year AGI was, you can create an account for MyTAx Illinois Account to view your AGI. If you need further assistance determining your AGI, contact the Illinois Taxpayer Assistance line at 800-732-8866.
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