You are correct - I guess. I say "I guess" because TT customer service was saying to delete the form to get it to process, then it came back again as, I guess, I should given the rules. Reading another 20+ pages from here and the IRS and elsewhere it's obvious that the form is required and should be completed a certain way. TT appears to calculate the form incorrectly and the IRS processes the form incorrectly regardless of how it is completed. Lots of issues.
Recommended approach was to print it all out and mail it - but it would still have this form, printed wrong, again TT customer service not having good info. It isn't the person's fault, she's been given the wrong answer.
