I have the same exact issue, also have no rental income. Just spent an hour on the phone with TT and it took them 30 minutes to figure out this issue has been occurring with many of their customers.
Provided me with the refund link, which is nice, but had no solution for my problem.
My rep told me he has my email and will let me know if they find a solution. No timeframe, no workaround.
I paid with my credit card so I'm also unable to backtrack then file my mail, IRS already charged my credit card.
Thanks TT! A solution ASAP would be fantastic
