Thank you Tiffany for responding. This is a download version of TurboTax, not a web application. You can see in my posting all the mitigation I attempted but alas, none worked. Last year when I purchased a download version from Costco, I had lots of issues so I called TurboTax (advice: don't - you'll wait forever to actually talk to someone). They said many of the Costco download products were corrupted. They sent a download from Intuit and it worked. So I'm wondering if that's the issue. If you have an email or phone number that I could call (and not wait while listening to elevator music) I'd give it a try if no one has a fix. I checked "About TurboTax" (I'm a Mac) to get the version number but there's a ton of versions for FPS, TPS Engine, TPS Forms, etc., etc. etc. At the bottom as"Application: 2022r16.031 Build Date: Feb 2, 2023". OK, thanks again for trying to help. Let me know what I should do next. Thank you! Rod
