Does TurboTax desktop version come with telephone support?

I have purchased TurboTax Home&Business 2022 from Costco.  Based on this page https://turbotax.intuit.com/personal-taxes/cd-download/home-and-business.jsp, it seems to come with free telephone support.

 

However when I call the support hotline 1-800-446-8848, the automatic system asked for my phone number to lookup my account.  Then it told me that I don't have any product that is eligible for phone support.  I'm not looking for tax advices.  I just have some questions on the technical side, such as e-filing.

 

After I purchased TurboTax from authorized reseller, how shall I "register" the product so that we can get phone support?  Thank you!

 

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