Hello Toredown,
Glad you're up and running and that the forum suggestions helped out. While I like TT and am comfortable using it, I am seriously considering switching next year (after using TT for more that a dozen years.) Why? If they can't get the licensing to work seamlessly what else isn't working right? This one very obvious flaw undermines confidence it TT's overall quality.
Management must have their heads up their... Seriously. You get one chance to make a 1st impression, what do you suppose new users to think? (Maybe something along the lines of quality is lacking...) If I owned INTUIT stock I be giving the board an earful because it sure seems like management is dropping the ball.
But enough of that. Getting back to the specifics of your post - you spent an entire day trying to get to TT work the way the way it should! Wow, I applaud your determination and trouble shooting. I also wonder what is your time worth? Personally, having retired from a career IT, if I pick a one off to help with a conversion or short time project management my rate is in excess of $100/hr. What do you think - if users started billing Intuit for their time in excess of normal installation, would pay up and fix things?
(Now, if they only would add a way for users to import worksheet details from excel....)
