Here is my environment:
Microsoft Surface Laptop4
Windows 11 Home ( 10.0.22621 build 22621 )
I have tried below that have not worked:
- Run as administrator doesn’t fix the problem.
- Display to 800 x 600 doesn’t fix the problem
- Resize window to different sizes
- Change storage from external to internal disk
- Use ONLY the native laptop screen/monitor ie Removed external monitor
- I have changed my default browser to edge, firefox and chrome and this made no difference, ie still white screen of death.
- Since the IE info on the turbotax help link is dated, I assume Edge is the default browser used by Turbotax download/CD? So I cleared my all of my Edge settings – made no difference.
ie still stuck.
