I tried to e-file for both federal and state and I have refunds for both. There was a $20 fee for the state return. I selected the option to charge my credit card. A pop-up indicates it needs to save my return before continuing, and I clicked OK. A separate window then pops up, "Let's complete your purchase online," directing me to click Continue to go to a secure server. However, the Continue button is not active and nothing happens when I try to click it. I tried clicking the "We can help you here", but again, nothing happens. I use Windows 10. I have cleared my cache, restarted my computer, but nothing seems to work. I don't want to choose the option where I can have the fee taken out of my refund because it's much higher - $45. I would appreciate any advice.
