Regardless of the IRS issue, I find it unacceptable that no one at TT has addressed or commented on it. They are simply ignoring us, and that is a bad experience that I will keep in mind next year when I file and when I recommend service to my family members. The many instances documented on this thread of TT agents hanging up on customers without explanation are disturbing. I am definitively never using TT again. I had many issues during the capture process, and, in the end, the inability to file is the last nail in the coffin.
