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The IRS employee that you talked to doesn't know what they're talking about.

It is a known issue to the IRS developers, is listed on their "known issues" page, and has an expected resolution date of 2/5.

Here is the IRS known issues page: https://www.irs.gov/e-file-providers/known-issues-and-solutions
This issue is in the file for 2022 year, line 74 as the file currently stands.