Thank you so much mr_crispy. Your post saved the day! I used my touchpad at the bottom of my keyboard and wala I was able to enter the license code! I think they need to train or educate the tech support staff. I am no IT person but I think I know a lot more about computers then they do. I had 1 tech trying to find out how to uninstall Turbotax in Windows 11. She kept putting me on hold & I ended up showing her how! After 2 hours of non sense solutions like changing my screen resolution, downloading their version etc., I hung up and googled the problem and came across your post. I was about ready to give up on TurboTax and ask for a refund and use another software product.
