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FYI...Just took your advice and added usaa credit card to fullview in fidelity.com.

 

Seemed to work with transactions, we'll see how many transactions it continues to get...

 

So the problem is repairable.

 

Did that after I got off the phone with USAA, which basically stated they aren't taking any further action.

 

I didn't have it connected to Fidelity until now, so not sure how the transition went in August/September of last year, but it works at the moment.