After spending hours on my own trying to follow the on line instructions I called TurboTax... I explained I was using Premiere version on my desktop.
They had me on the phone for 70 minutes and the rep did not know you CANNOT import .CSV to the desktop version - only learned that after he contacted upper level support.
I would think such a critical shortcoming would be common knowledge by the "experts" we rely upon to help use the program.
The only alternative is to use the on-line version, which I have tried but it sucks to high heaven! It's not very intuitive and I don't like having my information in the cloud.
I just purchased the desktop version about 3 weeks ago and they did say I could apply for a refund - but I don't want a refund I want it to work as advertised!
