lisahaney
New Member

Get your taxes done using TurboTax

I know I'm commenting on an old message but I wanted to reply to this message in case someone is looking for the answer like I was. I was on a call with a client for an hour trying to figure out why her California return kept showing error message on Turbo tax. She couldn't get past that screen. Problem: Turbo tax was asking her to input an ECN (Exemption Certificate Number). Client never had one. To get past that screen you must first go back to the area in Turbo tax where they ask about your Health Insurance. Start from that very first screen where it asks you if you have insurance. Once you choose NO then turbotax wants to know why. Choose an option like "Not affordable because too expensive from my job", whichever is your reason. THEN! This next area is what messes us up and causes the review error. The section that mentions "Exemptions Granted by the marketplace". Do not check ANY of these boxes if you did not go online and file officially for an exemption and they sent you an ECN. If you check any of these boxes and you do not have an ECN, Turbo tax will require you to enter a ECN code and you will be in the circle of ERROR hell. You will keep trying to get beyond error review and it won't let you because you don't know what to put in the ECN area. You don't have one! Leave ALL these "Exemption" boxes unchecked. Then keep going until you get to the screen that asks which months health insurance was not affordable for you. Check them all from January to December if this is true. Then you will get a message saying congratulations you don't have to pay the penalty. You leave the circle of hell and can move on.